RE: Client Computer Setup / DNS Problem

[Terence Liu [MSFT]]

Hello Larry,

Thank you for posting here. Let's also thank Merv and Sikcapri for the
input.

According to your description, I understand that you unable to 'see' SBS
from client computers and you want to know how to configure the DNS of
client computer. If I have misunderstood the problem, please don't hesitate
to let me know.

First, please let me know the following information:

1. Do you have single or double NICs on SBS?

2. Do you mean you unable to resolve SBS name by the "can't see the server"?

Based on my research, the DNS of client computer should be the IP address
of SBS internal NIC IP. The client send all DNS request to SBS, SBS will
resolve the internal name resolve request and forward external name resolve
request to Internet.

In SBS network, all SBS clients should be automatic get IP addresses from
DHCP service on SBS. We only need to configure the SBS to make all setting
are properly. We can run the CEICW wizard on SBS to configure DHCP and DNS:

Go through the follow KB and rerun CEICW carefully.

How to configure Internet access in Windows Small Business Server 2003
http://support.microsoft.com/kb/825763/en-us

After we run CEICW, the DHCP and DNS on SBS will be proper configured.
Then, the client computers can get IP addresses from SBS. Then, you can run
connectcomputer on client to join it to SBS domain.

If we cannot resolve the issue after we perform the above steps, please
help me collect some information for further investigation:

1. Please let me know the detail symptom of your issue.

2. Gather MPS network report on SBS:

a. Download MPSrepot_network from
http://download.microsoft.com/downlo...5-a579-30b0bd9
15706/MPSRPT_NETWORK.EXE

b. Run MPSRPT_NETWORK.exe on the server box.

c. The tool will automatically collect the information. This procedure will
take 10~15 minutes.

d. Open Windows Explorer, navigate to the folder:
%SystemRoot%\MPSReports\Network\Reports\Cab\

e. Send the .cab file directly to me at v-terliu@microsoft.com

3. Run command "ipconfig /all > c:\ipconfig_client.txt" and "route print >
c:\route_client.txt" on problematic client, send the files
c:\ipconfig_client.txt and c:\route_client.txt to me at
v-terliu@microsoft.com

I hope these steps will give you some help.

Thanks and have a nice day!

Best regards,

Terence Liu(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

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| Thread-Topic: Client Computer Setup / DNS Problem
| thread-index: AcgR0zUMa/NQwSIlQoiZ432AVOomTw==
| X-WBNR-Posting-Host: 207.46.192.207
| From: =?Utf-8?B?TGFycnkgQg==?= <Larry B@discussions.microsoft.com>
| Subject: Client Computer Setup / DNS Problem
| Date: Thu, 18 Oct 2007 15:07:00 -0700
| Lines: 41
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|
| I joined a small startup that was running SBS 2003 R2 Premium Eval. We
| decide to buy SBS 2003 R2 Std. I got tasked with the upgrade and haven't
| done hands on Network Admin. for 15 years. Did the upgrade and installed
R2
| but did not install SP2. Now trying to add existing clients and have
| connection problems. I think it is a DNS issue but not sure. Existing
setup
| is as follows:
|
| In a rent an office building connecting to a T1 throught their routers.
We
| use a 8 port Ethernet switch for our network. Their recommended setting
are:
|
| IP Address: 192.168.50.(2-254)
| Subnet Mask: 255.255.255.0
| Default Gateway: 192.168.50.1
| Prefered DNS: 209.144.50.129
| Alternate DNS: 209.144.50.131
|
| When going through setup I entered:
|
| Local IP: 192.168.16.2 (Server NIC)
| Prefered DNS: 209.144.50.129
| Alternate DNS: 209.144.50.131
| Local IP : 192.168.46.2 (This was our eval setup)
|
| When I check the Local Area Connection on the server these are the
settings:
|
| IP Address: 192.168.16.2
| Subnet Mask: 255.255.255.0
| Default Gateway: 192.168.16.2
| Preferred DNS Server: 192.168.16.2
| Alternate: none
|
| DHCP is running on the server.
|
| I've run through multiple configurations on the Client WS with no luck.
I
| do show a network connection but can't see the server.
|
| Not sure if ipconfig is working on the WS. It flashes a window then goes
| away so I'm not sure if my flushing of the ip is working. All clients
running
| XP SP2.
|
| Any help is much appreciated.
|